Issues
Last updated
Last updated
Issues are the building blocks of your Hurdle workspace. They can represent new features, improvements, bugs – or any other piece of work. You can configure issue settings under Settings > Workspace > Issues.
There are three primary issue categories available in Hurdle:
Projects: A project is meant to capture a large body of work that will be broken down into smaller pieces (tasks and subtasks). Think of a project as you would an "epic" in Jira.
Tasks: Tasks represent individual pieces of work – like a bug or improvement.
Subtasks: Subtasks are smaller components that make up an issue.
Issue types distinguish and sort different types of work. By default, your workspace will include the most common issue types. You're able to edit, delete or add issue types under Settings > Workspace > Issues > Types.
Default issue types:
Project
Project
New feature
Task
Improvement
Task
Bug
Task
Subtask
Subtask
An issue's status indicates its current place in a project's workflow. Default statuses are created when you create a workspace. These statuses are recommended starting points. You can edit or remove them to suit your team's needs, or create your own under Settings > Workspace > Issues > Statuses.
Each issue status must be associated with a status type. Status types determine how the issue is treated across tracking, planning and reporting screens in Hurdle. Status types are not editable.
Status types (Not editable):
New: Indicates that an issue has been created but has not yet been reviewed or scoped.
Ready: Indicates that an issue has been reviewed and scoped and is ready for work.
In progress: Indicates that an issue is open and is currently being worked on.
Closed: Indicates that an issue is closed and work was completed.
Null: Indicates that an issue is closed and did not need work (null issues will not count towards total counts).
Default statuses (Editable):
Created
New
The issue is open but has not been triaged (reviewed or estimated) by a team member
Ready for work
Ready
The issue is open and has been triaged (reviewed or estimated) by a team member
In progress
In progress
Work on the issue has started
Ready for release
Done
Work on the issue has been completed but not yet pushed to production
Live
Done
Work on the issue has been completed and pushed to production
Invalid
Null
The issue has been closed and will not be worked on
Issue fields add context to and provide information about specific issues. They appear on issue cards and in lists and tables. There are fields that are required and always visible, optional and always visible, and fields that can be enabled or hidden.
Issue prefix
Hurdle
Yes
Always visible
Issue type
User
Yes
Always visible
Issue name
User
Yes
Always visible
Description
User
No
Always visible
Created on
Hurdle
Yes
Always visible
Created by
Hurdle
Yes
Always visible
Assigned to
User
No
Always visible
Estimate
User
No
Always visible
Updated on
Hurdle
Yes
Always visible
Target date
User
No
Always visible
Project
User
No
Always visible
Parent
User
No
Always visible
Workstream
User
No
Sprint
User
No
Always visible
Priority
User
No
Optional
Severity
User
No
Optional
Fields that are optional can be enabled/hidden by going to Settings > Workspace > Issues > Fields.
For both Priority and Severity fields, a custom scale can be added.
Labels provide an additional way to categorize and organize issues. Labels can be added when creating or editing issues, and they can be managed by going to Settings > Workspace > Issues > Labels. There are no limits to the number of labels that can be created in a workspace.
Visible if workstreams are