Managing users

Workspaces can have an unlimited number of users. You can invite, manage and deactivate members under Settings > Admin > User management.

Inviting users

Go to Settings > Admin > User management to invite new members to your workspace by email. They'll receive an invite link and be prompted to join the workspace. Only admins can invite new members.

If you're integrating your workspace with Jira, you'll be asked to map the users in your Jira workspace to Hurdle during the integration setup.

User roles

There are five role types available:

1. Super Administrator: By default, the Super Administrator is the user who initially creates the workspace (however, this can be changed). The Super Administrator will have all permissions across the workspace, including the ability to delete the workspace and all related data. They will also be the billing contact. Each workspace can have one designated Super Administrator. The Super Administrator can be set by going to Settings > Workspace > General.

2. Administrator: Administrators have the majority of permissions across the workspace, including being able to add and deactivate members, configure workspace settings, etc. The only difference between a Super Administrator and an Administrator is that the Super Administrator will be the workspace's primary billing contact and have the ability to delete the workspace. There is no limit to the number of Administrators that can be in a workspace.

3. Lead: Leads are able to configure backlogs, create workstreams, and manage sprint series and settings, but they're not able to add/remove users or configure general workspace settings. There is no limit to the number of Leads that can be in a workspace.

4. Member: Members can create and edit issues, prioritize the backlog and/or workstreams, and have work assigned to them in sprints. They cannot invite others to the workspace or manage workspace and sprint settings. There is no limit to the number of Members that can be in a workspace.

5. Collaborator: Collaborators can create and edit issues, and prioritize the backlog and/or workstreams. They cannot have work assigned to them in sprints, invite others to the workspace, or manage settings. There is no limit to the number of collaborators that can be in a workspace.

Deactivating users

To deactivate a user in the workspace, go to Settings > Admin > User management, click on the user's status in the user table, and choose to deactivate. They'll be removed from the workspace and unable to access it unless reactivated.

Deactivated users will continue to appear in the user list and can be reactivated at any time.

Only Super Administrators and Administrators can deactivate users.